Small Business Resources
Avoiding Google Profile Suspension
Have you ever woken up to find your Google Business Profile suspended—just gone—and with it, your phone calls, website clicks, and credibility? It happens to thousands of small businesses every week, often because of simple mistakes you’d never expect. In this session, I’m going to show you exactly how to protect your listing, avoid sudden suspensions, and keep your business visible when customers need you most. Let’s break down the critical steps to safeguard your profile.
Mastering Business Listings & Citations
Did you know that inconsistent business listings can quietly sabotage your online visibility? Even one wrong phone number or outdated address can confuse Google—and your customers. Today, I’ll teach you how to master your listings and citations so your business earns trust, ranks higher, and attracts more customers automatically
Forms, Payments, and Automation
Imagine running your business with less manual work and fewer dropped balls. When you automate forms, payments, and scheduling, you not only save time—you deliver a seamless experience your customers love. In this presentation, I’ll walk you through practical ways to streamline your processes so you can focus on what matters most.
CRM, Email Deliverability, and Booking
Staying top of mind with customers requires more than a good website—you need reliable systems for follow-up, email communication, and bookings. When all these tools work together, you never miss an opportunity. In this session, I’ll show you how to set up a seamless flow that captures leads and keeps them engaged.
Essential Google Profile Settings & Content
When someone searches for your services, your Google Business Profile is often the first—and sometimes the only—thing they see. But even small errors in your settings can bury you in search results or trigger costly suspensions. Today, I’m going to walk you through the essential settings and content you must get right to build trust, stay compliant, and show up exactly where your customers are looking.
Website Content & Conversion Strategy
Your website isn’t just an online brochure—it’s your most powerful tool to win trust and convert leads into paying clients. But without the right content strategy, visitors leave, and opportunities slip away. In this session, you’ll learn how to create expert, customer-focused content that gets attention, ranks in search, and drives action.
Website Performance & Domain Management
Website speed, stability, and domain setup aren’t just technical details—they directly impact how many customers find you and trust you. A slow or unreliable site silently kills conversions. In this session, I’ll help you get your website running fast, smooth, and ready to impress both search engines and customers.
Technical SEO and Structured Data
Search engines are getting smarter every day—and your website has to keep up. Structured data and technical SEO can be the difference between showing up on page one…or not at all. In this session, I’ll demystify the technical details and show you how to help Google—and AI tools—understand and trust your content.
Content & Media that Boost Visibility
If your Google Profile looks like everyone else’s, you’re invisible. But when you share authentic photos, videos, and engaging content, you stand out—and Google rewards you with better rankings. In this presentation, I’ll show you how to use media and updates to make your business unforgettable and turn browsers into customers.
Reviews, Events, and Fresh Updates
Fresh updates and glowing reviews are the heartbeat of your online reputation. Without them, your business looks stale—even if you’re working harder than ever. Today, I’m going to share how to consistently gather reviews, showcase your events, and keep your profiles vibrant and credible in Google’s eyes—and in your customers’.
Website Maintenance, Security, Accessibility & Compliance
Your website is under constant attack—bots, hackers, and software vulnerabilities are real threats to your business and reputation. In this section, I’ll show you the critical steps to keep your website secure, up to date, and performing at its best.
An inaccessible website doesn’t just exclude potential customers—it can open your business to lawsuits. ADA compliance and accessibility are easier than you think.
Analytics and Reporting
If you’re not tracking your marketing, you’re guessing. And guessing is expensive. Analytics and reporting tell you exactly what’s working and what needs improvement—so you can make smarter decisions. Today, I’m going to show you how to read your data and turn insights into action that grows your business.